Accolades: Business, Financial, Insurance, Legal, Real Estate, Crown Corporations
What people are saying about Canadian Business Conference Speaker, Nina Spencer...
"The customer is the only critic whose opinion matters at all." -- Mark Twain
A Sample of Audience Reactions
"'An amazing presenter!'; 'I cannot stop talking about Nina!'. These are just two of the comments from our staff that explain why Nina is frequently invited back for employee programs and events. She consistently presents with enthusiasm and efficiency, plus she's very easy to work with. Nina has become a staff favourite and I highly recommend her for both workshops and keynotes that deliver the WOW factor. Pamela Preston, Senior Learning Consultant, Mackenzie Investments
"Our team truly had a great day and thought you were a terrific keynote speaker. You were down-to-earth and your messages were very relevant and practical. Thanks, again, for helping to make our team meeting such a success!"
Cheryl Clark, Senior Vice President, Human Resources, Cadillac Fairview Corporation
"Nina, you are a dynamo of a speaker!! All positive feedback on your keynote at our National Institute of Internal Auditors' Annual Conference, and I especially loved your inspirational closing comments (that I'll carry with me, always). Thanks for getting us all charged up with positive energy. You do great work!"
Tony Stanco, Chief Auditor, Toronto Hydro
"I agree with the feedback you received from Tony Stanco! Thank you for your message. I thoroughly enjoyed your keynote at the IIA National conference. Your presentation fit well with some culture change initiatives that we have going on in our company and I was pleased to recommend your services to our VP of HR and am glad you will be partnering with her for our HR staff retreat in a few weeks' time. You are a dynamic speaker with a great message. On a personal note, I especially liked your quote used to open and close of your address. I found it very inspiring and am now applying it every day." Bill Porter, Vice President, Internal Audit, Cadillac Fairview Corporation
"Engaging, a delight, thought-provoking and inspiring are the words I leave with after attending Nina's presentation (at our Florida annual conference) on, Getting Passion Out of Your Profession. With the uncertainty life brings, Nina helped us all come back to reexamine and embrace things that are most important. If you are fortunate enough to attend a session with Nina, don't be surprised if you walk out a different person." Joe McClary, Interim CEO, The (International) Association of Real Estate License Law Officials/ARELLO
"Thank-you for your outstanding and inspiring contribution to our Vancouver meeting. Closing a long, exhausting and powerful meeting requires a lot of courage and leadership to capture and wrap-up in an elegant and constructive manner the main topics of the assembly. In that regards, chapeau! Through your meticulous approach and discussions, you were in a position to clearly understand our conference's theme and objectives. You came well prepared and your energy was contagious. We felt your passion in delivering your thoughts on our company's values. Again, chapeau! Thanks!" Serge Levesque, National Sales Director, Old Port Cigar Company
"Thank-you so much for speaking at the recent WOCCU International Leadership Institute and AGM meeting in Nassau, Bahamas. Your workshop on "Championing Excellence" was one of the highlights of the conference. Feedback included, "well delivered, imaginative and thought provoking"; "Nina did a great job--fabulous speaker"; "knows her stuff--dynamic woman--attention holder; "very high energy and relevant presentation for work, volunteer leadership and personal world--applicable to my whole world!"; "great fun..."; very entertaining and informative". Again, thank-you. Your participation certainly contributed to the overall success of the conference." Dave Grace, Senior Manager Trade Association Services, World Council of Credit Unions
"Conference attendees raved about how 'wonderful', 'super' and 'passionate' your closing keynote was and what a 'great start to a Saturday morning'. The evaluations also reflected an overwhelming number of ratings as 'excellent' for both your content and presentation skills." Mary-Jane Govers, Conference Committee Member,
The Institute of Law Clerks of Ontario/ILCO
"Your enthusiasm and material presented at our Mt. Tremblant staff off-site was a valuable combination. As our opening keynote, you set a very positive attitude to go forth with and an excellent spirit for the rest of our conference! We've all brought back great tools for our collective and individual goals and success." Michel Bourgeois, Vice-President, Contracts, Regional Aircraft, Bombardier Aerospace
"Thank you for the fabulous, knowledgeable, witty, engaging and interactive professional presentation. Your keynote was designed with great thought and we received so many congratulatory messages on the choice of a very polished guest speaker. I was proud to be a part of our the conference organizing committee." Marie Jansen, Snr. Assistant to Jim Willoughby VP, General Counsel & Corporate Secretary, Roche Canada
"Your workshop had a tremendous impact on me. I actually feel like a better person and others tell me they've noticed the change in me since that time. All the valuable knowledge I gained from you was quickly put to the workplace test on a few occasions. I can actually now say, "I get it!" and, "I can do it! Your keynotes and workshops really do get into the heart and soul of a person when they are ready to receive the knowledge. I sincerely thank you and truly appreciate your wise, wise words, which I will carry with me for the rest of my life." Judy Blenkensopp, Accounts Payable, Canada Bread
"I really enjoyed your presentation this summer; you are so dynamic, funny and professional! I most certainly walked away feeling that I learned something important that I want to share with others."
Michele Langlois, Director, Canada Post Corporation (Ottawa)
"Nina, You were a hit! Thank you so much for a wonderful closing keynote. We couldn't stop smiling, and enjoyed many, many silly moments after the conference, laughing, and remembering your presentation. I know you hit a nerve with many, and if the organizing committee, along with our Director, is any indication, your warm professionalism won us over! It's just amazing how fast you are on your feet!"Carol Peischl, Retail Business Manager, Canada Post Corporation (Hamilton)
"What one thing do all meeting organizers look for in a presenter? When people talk about the event, they can't say enough good things about the speaker. An outstanding speaker delivers a motivational, inspirational, high energy message, that's relevant and topical, with a great sense of humour, and in a way that gets high audience involvement and participation. Look out, Nina Spencer can deliver the goods!" Bill Barrett, Director of Engineering, Glaxo Wellcome Inc.
"Nina is a genuine, enthusiastic and dynamic facilitator who successfully informs and inspires individuals to thrive in times of change. Her participative and effective style serves to motivate you to maintain a positive attitude, while constantly reaching for the best within. I enjoyed the experience... it was fun and made a difference." Bill MacKenzie, Manager, Royal Learning Network, Royal Bank
"This was the most successful conference we've ever held. In particular, your keynote was rated highly, with respect to content, applicability and presentation, and was noted as being one of the best sessions that delegates attended."
Veronica Feldcamp, Director of Communications, Credit Union Central of Canada
"Thank-you for the excellent job you did as our Keynote Speaker. We received very positive feedback including: "dynamic speaker", "fantastic, very inspirational and humourous", "very much enjoyed the keynote speaker".
Sue Lynes, Communications, Colleges of Applied Arts & Techn. Pension Plan
"Delegates loved your closing keynote and gave it rave reviews--rating it the highest of the event! Everyone left inspired and invigorated!" Kim McElroy, Director, Program Development, Institute for International Research
"Thank-you so much for your presentation at our recent Toronto Conference. Your evaluations were very positive and the scoring high!" Anne Valdo, Director, Special Projects, Meeting Professionals International (MPI)
"It was such a pleasure having you speak at our Promotions Canada Annual Conference. Audience comments included: 'Nina has a wonderful real presentation style'; 'Great presentation--lots of information that I will be able to apply to my expanding career'; 'So motivating! Thank You Nina!' 'Very enthusiastic and energetic presenter. Lots of valuable information'." Lise Bujold, Vice-President, Promotional Products Association of Canada (PPAC)
"Along with Jim Harris and Jim Clemmer, Nina Spencer spoke at our 2003 Staff Convention. Her presentation was very inspirational, providing time for participants to reflect on their personal and professional lives. All of this was done with professionalism, insight and humor on the part of Nina. A similar message was echoed in the feedback comments from staff. It was a pleasure to work with Nina. She came highly recommended and I am glad she was part of our day. She was very attentive to the audience, which made participants relax and open to new ideas. I found Nina's eagerness and passion for her own job made working with her delightful." Helen Engel Corporate Training, Credit Union Electronic Transaction Services/CUETS
"Thank-you for your involvement in our 4th annual Administrative Professionals' Conference. This was our most successful year-to-date and we couldn't have done it without you. Your contribution as Keynote Speaker was an essential part of the success of our conference. The feedback (about your presentation) from our delegates has been full of acclaim." Kelly Thomas, Project Manager, Canadian Management Centre
"I attended the annual Human Resources Professionals Association of Ontario conference in February and one of my favorite keynotes was your, "Looking Inward, Looking Outward, Looking Forward" presentation. It gave me a better understanding of myself and my role as a leader in my department." Stacey Nash, Human Resources Supervisor, Eddie Bauer Inc.
"We did an extensive evaluation following the staff retreat. Your keynote presentation was considered excellent or good by 96% of them - that's awesome!" Shannon MacDonald, V.P Communications, Easter Seal Society of Ontario
"Thank you for the great workshop. Your knowledge and enthusiasm will inspire many of us for the rest of our lives. I feel that I gained a lifetime of experiences in two short days. I learned to look at many issues with a much clearer perspective." Dave Mainella, Buyer, Husky Injection Molding Systems
"Nina, you're a ray of sunshine! What an amazing presence and spirit you have to share." Wanda Dzierzbicki, Event Manager/President, WMD Consultants
"Thank-you for your workshop. We've had many, many positive comments about your presentation...it was a hit!"
Peter Meyer, Associate Manager/Broker, Royal LePage Realty
"Thank you again for your fabulous keynote address yesterday. The organizing committee has been receiving thank-you's all morning for inviting you! You quickly established a rapport with our group and kept us engaged through your address. The 90 minutes flew by! Your enthusiasm and good humour are contagious and the group left the session feeling upbeat and energized. I can't remember the last speaker we had who generated so many rave reviews." Cathy Furze, Contract Administrator, Hoffmann-La Roche Limited
"Thanks again Nina for your closing motivational presentation, your energy and enthusiasm, and for just making our afternoon an awesome one!I have heard so many positive comments about (your keynote) just from this following morning. I am so glad that I found you!" Paula Douglas, Assistant to P&C Operations Manager,
State Farm Insurance
"Thank you again for speaking at our retreat. Your message was perfect and timely. I have heard nothing but positive feedback! We would certainly book you again in the future." Valerie Munro, Marketing Events Coordinator
Widex Canada Ltd.
"On behalf of the World Council of Credit Unions we sincerely thank-you for helping to make the 2007 World Credit Union Conference in Calgary a wonderful success. Many called the conference the 'best ever and a world-class event'! As a speaker, you personally contributed to our 'world-class event' and we greatly appreciate your participation. You'll be delighted to know that you were among the top ten presenters. Feedback about your (keynote) presentation included: 'dynamic speaker'; 'great session'; 'I rarely give these (high) scores, but Nina keeps everyone's attention, her slides are entertaining and informative/very positive'; 'Nina is a very interesting speaker and keeps the crowd involved'; 'excellent speaker, excellent ideas'; 'I will take this information back with me to the Bahamas'; and, 'she's a keeper, you should book her for future conferences'." Sue Sabatke Conference & Special Events Manager,
World Council of Credit Unions Inc.
"We are delighted to have had your (keynote) participation at our Quality Assurance Institute Worldwide International IT Conference...attendees were very pleased and excited about their experience...99% felt (the presentation) had direct value for them and/or their organization and, in fact, over 91% indicated it met or exceeded their expectations. Comments included: Wonderful! Will recommend to management that we book her for our divisional meeting; refreshing, enthusiastic; excellent presentation...with value and integrity; great speaker, great presentation; fabulous speaker, great start to the day-will definitely buy her book!; great speaker, very motivating; very well done! tons of enthusiasm and passion displayed and a lot I will take away from this session!;it was worth the price of the whole conference just to hear you and get your book!" Thomas Ticknor, President, QAI Worldwide/Quality Assurance Institute Worldwide
"Thank you, Nina, for your passionate and dynamic presentation to our CA members and recruiters. Your presentation received high marks and your enthusiastic delivery and helpful responses to the questions resulted in a very successful event overall." Janice Turner, Project Manager, Chartered Accountants of Canada
"Your Credit Union has recently changed leadership and with that comes a need for change, reworking ideas and values and focusing on new ones. With your professional and positive outlook during our one day workshop, we are now able to look within ourselves and find that we are not all "crusty crabbyolas". In fact, we are finding that many of us were unknowingly frustrated and scared of change and are now able to embrace change in a different light. Thank you, Nina, for a wonderful day and for renewing our interest in our success! Thank-you, too, for a great day and a refreshed outlook!" Sandy Tuepah, CHRP Human Resources Training Manager, Your Credit Union
"I just returned from one week sitting on the beach in the DR. The break from work finally gave me time to read your book. It is excellent! Getting Passion Out of Your Profession: How to keep loving your living...come what may, is very positive, very action-oriented, contains great quotes, great pointers, is very nicely put together and is a very pleasant read. It is truly inspiring! I hope others are enjoying it as much as I did!" Trish Duff, Chief Information Officer, IT Architecture and Planning, Bell Aliant
"Nina, I was very, very pleased with the time and effort you put into developing your keynote address for our staff's Health and Safety Week, taking the time to specifically relate to some challenging issues we have been dealing with pertaining to managing change. Immediately, upon entering the room and sitting down, I felt at ease with you. It was apparent to me the other people in the room felt the same way, too. Your delivery and message were exactly what I was looking for, presented with real sincerity, a sense of humour, yet still driving home all the key points that were required. You are so natural in helping your audience feel important, as well as at ease. Little things such as remembering people's names are just so important. You are just so natural in front of a group of people, Nina, and delivered an excellent presentation for our control centre. I will be looking for other opportunities to use your services. My sincere thanks for a job very well done." Sue Small, Director, High Performance Program, Bell Canada
"Thank-you, Nina, for so powerfully, passionately and positively presenting ideas and messages to our team on maximizing effective professional attitude, behaviour and communications. Your poignant words have prompted a significant and immediate change in our way of thinking--a true metamorphism has taken place!"
Kim Malone, HR Workshop Facilitator/Consultant, Bell Canada
"I use many, many excerpts from your book, Getting Passion Out of Your Profession, in my monthly meetings, to inspire and motivate my team. My staff say these are the best meetings they've ever attended and they always come away having learned something new from your thought-provoking pearls of wisdom. I consider your book/Getting Passion Out of Your Profession, my "secret weapon" for being the best leader I can possibly be. It's proving to be such tremendous value to us all here." Judy Blenkensopp, Supervisor, Corporate Accounts Payable, Canada Bread (Maple Leaf Foods)
"Thanks to you, our event was a great success and the feedback from participants was very positive. You did a wonderful job of engaging our audience with exuberance and delight in your delivery. The content of your presentation was perfect for emphasizing the need for all of us to reach within, to be the BEST at who we are and really find the PASSION in everything we do! Your keynote was well worth the time and financial investment; a very positive experience!" Tara Roccatagliata, Regional Sales Manager, TD Canada Trust Broker Services
"Nina, we received wonderful feedback about your presentation. It was thoroughly enjoyed by all! Here is a sampling of the feedback: amazing speaker; I really enjoyed listening to her and loved how she involved the audience; What she said really made sense; She was great!; She was a lot of fun, which made the time go by quickly. I can't wait to read her book; Quite the motivational speaker; She was very down to earth, but could get her point across; Her anecdotes were awesome; Offered very practical, hands-on advice in an intelligent and humorous manner. Very enjoyable; Inspiring; She was fabulous!, kept us listening; She was the best yet. Topic was perfect for our current corporate culture; Great message. Well presented. Fun to listen to; Fun very and motivational; Excellent speaker, relevant material; enthusiastic speaker and kept people involved; Wow, wow and then wow!" Nancy Yeldon, Conference Chair, Export Development Canada
"Nina, thank you again for a wonderful and inspiring day! I received nothing but positive feedback from our group about your facilitation. They really felt that you "got us" and everyone really took a lot home from the day. Our executive directors now feel re-energized and ready to face tomorrow, and each and every day from here on, thanks to the tools you shared to recreate that feeling we got when we first heard the words "You're Hired!". Barbara Berke, Executive Director, Beth Sholom Synagogue and Conference Chair, Synagogue and Temple Executive Directors/Administrators of Toronto (STAT)
"Nina is a natural mentor. Generous, positive and action-oriented, she has a rare gift for helping others to appreciate and refine their talents. Any interaction with Nina boosts my energy and sharpens my focus." Rona Maynard, Former Editor-in-Chief, Chatelaine Magazine and Author of My Mother's Daughter: A Memoir
"Meeting Nina at a seminar in the spring of 2009 was a highlight day for me. I soon realized we have much in common - passion for what we do and for those we love; an eagerness to share our knowledge and help others to reach their goals; and to mentor others just beginning their journey whether it be as an author or as a professional speaker. Nina's best-selling book "Getting Passion Out of your Profession" is a must read for all who want to be the best they can be in all they do. This book is a very smooth and comfortable read and her sense of humour is a bonus. Nina reminds us that passion is a choice, change is everywhere and that it is possible to beat the Monday morning blues. Read the book!" Carol Ann Cole, Author, COLEMIND
"Nina has offered wonderful advice on a variety of career issues for stories I have done for The Globe and Mail over the years. I value her insights." Wallace Immen, Business reporter, The Globe and Mail
"I have had the privilege of knowing, interacting and listening to Nina for more than a decade. I have always found her to be exceptionally energetic, deeply insightful, and entertainingly engaging both on stage and off. Nina is uproariously funny and incredibly human. Her keynotes are provocative and practical and she reminds me what it's like to have passion for my profession." Suzen Fromstein, APR, Owner, The Write Connections Inc.
"I truly enjoyed your keynote presentation last week (at the annual NENA/National Emergency Number Conference). You are a professional, easy-going and thought-provoking speaker, Nina. You made us laugh and helped us learn about ourselves in a fun and informative way. I was inspired!" Rene Kosi, Systems Business Analyst
Bell Canada | Business Systems & Technology
"Well, once again, you didn't disappoint! Your presentation was exactly what I was expecting; your delivery was very engaging with humour in all the right places and great stories to support your message. My team fully and totally enjoyed the session and we all thank you very much! I will definitely keep you in mind, of course, for any future requirements. Thanks again Nina!" Nicole Mahoney Director, Human Resources, Trow (Engineering) Associates Inc.
"Nina, thank-you for your workshop presentation to our Customer Service employees. Everyone thoroughly enjoyed the wisdom and all the stories you shared. You delivered your solid content with such elegance and your inspirational words were practical, humorous and felt authentic. Our group was truly energized after your visit and inspired to deliver excellence. It was a great experience!" John Galibert, Director, Customer Service, 407 ETR/Electronic Toll Road
"We extend our most sincere gratitude to you for your outstanding contribution to the success of our 2011 IIA Canadian National Conference. One of the conference organizing committee's guiding principles was to engage thought-provoking, future-oriented speakers who would educate, enlighten and inspire our delegates. We believe we have discharged this obligation perfectly with our roster of speakers and we thank you for your stellar part in this achievement." Serena Persaud, Sub-Committee Chair, IIA National Conference
"My association with Nina goes back at least 15 years. As a workshop facilitator Nina is extremely knowledgeable, professional and engaging. She knows how to get and keep the attention of audiences from a wide variety of industries and professions and easily displays her understanding of the unique characteristics of different businesses. It is with confidence that I booked Nina to present on a variety of professional development topics. On top of all this, Nina consistently demonstrates just the right degree of humour in her presentations, whether for intimate groups or large conference audiences. More recently, I've worked with Nina on at least one keynote engagement--this event was a huge success, with nothing but positive feedback about her message and contribution. Nina is a fine, seasoned workshop facilitator and conference keynote speaker who can motivate and inspire any group. She would do any organization proud." Sandra Parker, Manager of Professional Development, Insurance Brokers Association of Canada
"Nina,, you hit a home run! We asked you to address accountability, teamwork and change management in 90 minutes and you delivered in spades and then some. Your enthusiasm, demeanour and the high quality of your material presented during our Professional Development Day was impressive, to say the least. As our opening keynote speaker, you set the stage for a full day of technical training related to the business of Private Investigations. Your positive attitude, sense of humour and in-depth knowledge set a positive tempo for the rest of our conference! And your BOOK!, given to all staff, has provided interesting insights, frameworks and tools allowing us all to grow and hopefully protect or put the passion back in our profession! A must read." R.W. (Rob) Goodfellow, Executive Vice President & Chief Operating Officer, Investigative Research Group
"Nina, we had an overwhelmingly positive response to your opening keynote. Our clients and employees alike loved your presentation! Many of our senior level guests indicated that we really punched it up a notch. You were a big part of that punching and our owners were VERY impressed, too!! It was a real pleasure meeting and working with you...great fun and great outcome. I only hope we can do it again!!" Paula M Hucko, Chief Operating Officer
"Thanks Nina for a great keynote. It was the perfect ending to a great day. I have already received great feedback from your session." Margaret Pacheco, CA, CPA Associate Vice President, Wealth Management & Insurance Audit Group TD Bank Group
"In this ever-growing society of "stress," thanks, Nina, for reminding us how to turn negatives into positives every day! Your keynote presentation was so inspiring! Feedback included: 'Nina's presentation was energetic and fast'; 'That was great!'; 'Nina was excellent!'; 'Wow, uplifting and motivating!'; I encourage others to pick up your east-to-read book for an even deeper understanding of Getting Passion Out of your Profession. Thanks again for your inspiration!" Monica Bailey, Field Operations,
Desjardins Financial Securities
"Nina Spencer is absolutely, without doubt, the best motivational, inspirational speaker I have ever encountered. Not only do I say that, but she has always received glowing reviews whenever she has presented both in Ottawa and here in Toronto for the IIA (Institute of Internal Auditors). I give her my highest recommendation and with her new adventure climbing Mt. Kilimanjaro, and then writing her second book (on that topic, as it pertains to work), she has many fresh (keynote) insights to share." Tony Stanco, Director, Risk - Internal Audit at PwC/PricewaterhouseCoopers
"Nina, thank you for making our experience with you unforgettable. Your professionalism shines through, from making the booking arrangements to your PowerPoint to your interactions before during and after the event. Our clients loved you and felt your presentation was inspiring, entertaining and positive. We hope that our paths will cross again soon!"
Zahra Buchanan, Marketing Manager, Assante Wealth Management Ltd.
"Thank-you again for the truly motivational, inspirational keynote (at our autumn Mid-Atlantic Association of Court management/MAACM Conference)! It will be one to long-remember and carry with me both at work and personally. I have started reading "Kili" (A Time to Creep, A Time to Soar) and am thoroughly enjoying the book! Again, a confirmation of your ability to motivate and to inspire!!! I would truly be "honored" to have you include my words among your 'Accolades,' of which you are so deserving!" Maria Vogel, Jury Office, Jury Commissioner, Montgomery County, Maryland, USA
"Nina, thank-you so much for speaking at our Q1 Sales Meeting. Your passion for your work and your keynote presentation continued to be a topic of conversation at our social event afterwards. Very positive feedback, with a number of people coming up to us to specifically say how much they liked your message and style. Thanks for helping us kick off 2015!" Cathy Bisbee, LLB, CIP, CAIB, Industry Leader, Programs & Associations, Cowan Insurance Group
"Nina's presentation on leadership lessons gleaned from kissing the side of a mountain (A Time to Creep, a Time to Soar) is excellent! Don't let her enthusiastic upbeat style and gentle voice fool you. This is a woman who has pushed herself to the brink, challenged herself beyond her comfort zone and then used her unique talent for observing teachable moments to create some very memorable and entirely transferable leadership skills. The leadership lessons I learned from attending Nina's address will stick with me for a very long time to come and the impact of Nina's climb will be felt by the teams I lead to the next business summit! Thank-you Nina for sharing the 'rests' in your music." Gabriella O'Rourke, Director, Marketing & Business Development, WeirFoulds LLP
"Thank-you again for speaking at our annual Regional Event. Your keynote message made for great listening and was truly empowering. Despite our playful ad lib tangent in the middle, you didn't miss a beat. You're quick on your feet, Nina! Thanks to your presentation I've been consciously watching my word choices ever since, to keep a better, more positive attitude with clients, family, my reps and even friends. All the best to you as you share your important messages and energy with other finance-focused professionals and beyond." Jeff Gregory, BA CFP PFP CHS Certified Financial Planner/Branch Manager Desjardins Financial Securities Independent Network/DFSIN
"l LOVED your newest book, A Time to Creep, A Time to Soar! So very insightful. And I also loved the way you organized it through tales to tell, and then insights and lessons learned. Ingenious. Thank-you again for sharing with me. Use my feedback! I loved this book and am very happy to have everyone know it!" Paula Francescutti, Learning and Development Manager, Talent, D+H Financial Technologies